Relief for Energy Assistance through Community Help (REACH)
-Customer must have a residential account with PG&E in the name of an adult living in the household
-Customer must demonstrate an uncontrollable or unplanned change in their ability to pay their PG&E bill
-Customer must not live in subsidized housing (Exceptions: Seniors, permanently disabled or terminally ill)
-Customer must not have received REACH assistance within the past 18months
-Customer income must not exceed the REACH income guidelines, which are currently 200% percent above the federal poverty guidelines
Home Energy Assistance Program (HEAP)
Redwood Community Action Agency’s Home Energy Assistance Program (HEAP) provides assistance with the purchasing of essential firewood, propane, or heating from a utility company such as PG&E. This is a once per year program for eligible households. All appointments for energy assistance are preset each week.
Call Mondays between 9 -11 a.m. to schedule an appointment.